Payers, policies, and claims processing
November 2025—CAP TODAY publisher Bob McGonnagle spoke on Oct. 1, 2025 with Sarah Stewart of Telcor, which sells laboratory revenue cycle management software and services, and Jeanette Gray and Scott Rupnow of Pathology Associates of San Antonio and Pathology Reference Laboratory.



Bob McGonnagle: Jeanette Gray, tell us about your laboratory.
Jeanette Gray, vice president of revenue and payer relations, Pathology Associates of San Antonio and Pathology Reference Laboratory: We are a physician-owned practice in San Antonio and we operate a laboratory that does primarily anatomic pathology and women’s health testing. We have about 20-plus pathologists on staff. I joined the practice in July. Continue reading …
Watch the full conversation:
This roundtable discussion is sponsored by Telcor.